Many may not know but your carpet is the home’s biggest filter. Regularly cleaning your carpets, as you would with any ‘filter’ in the home, prevents the buildup of allergens and bacteria. Regular cleaning also extends the life of your carpet, protects indoor air quality, and makes your home a more sanitary place for your family and pets.What cleaning method is best? Expand
While there are a number of methods to clean carpets, such as bonnet or encapsulation, Steam Cleaning, also known as Hot Water Extraction, is the industry standard for deep cleaning. This method combined with safe cleaning detergents is most effective for cleaning carpets.How long will it take for my carpet to dry? Expand
Drying time is affected by the environment of the room. Humidity, temperature, and airflow all play a role. It can take anywhere between 2-4 hours depending on the factors listed above. Also, we put down our fans for faster drying time. And turning on the home’s ceiling fans, A/C, or heat will aid in the drying process.Do you guarantee removal of all spots and stains in the carpet? Expand
No, we cannot guarantee that we will remove all spots or stains. There are substances that can permanently discolor the carpet fibers. The age of the carpet and type of carpet fibers play a factor as well. Also, if spots have been previously treated with certain chemicals, it can permanently ‘seal’ the stain into the carpet. In short, some spots are removable and stains are not removable. Most spots that are removed from the carpet do not reappear. However, if they do reappear please contact us immediately and we will attempt to remedy the situation.Should I have my carpets applied with a protectant? Expand
Having a protectant applied to your carpets will help resist soiling by wrapping each fiber in a protective coating. This extra layer gives you more time to clean up spots and spills before they soak into the fibers. The protectants are not a permanent solution to protecting your carpet, however, they help keep your carpet and upholstery looking its best between professional cleanings.How to select a professional carpet cleaner? Expand
There are many things to consider such as price. However, experience and certification are often the best indicators of the type of job that will be performed. Companies, like ACT Cleaning, that have certification from the IICRC are often reputable. Don’t hesitate to ask to see their certificate card.How do you handle moving furniture? Expand
We will move furniture within reason at no extra charge. However, if there is an extreme amount of furniture, or there are things that are large there may be an extra charge. Please let us know if there is a large amount of furniture to be moved while scheduling the appointment. FRAGILE OR ANTIQUE ITEMS WILL BE MOVED ON A CASE BY CASE BASIS.Should I have my tile and grout cleaned? Expand
Dirt builds over time dulling your tile’s appearance and discoloring your grout. A thorough professional tile and grout cleaning is the only way to remove deep-down dirt.